TeamViewer and Almer launch an out-of-the-box Augmented Reality bundle for the remote support of frontline workers. The solution is already used by pilot customers such as Swisscom and Oerlikon. The strategic partnership between the German global provider of remote connectivity and the Swiss provider of Augmented Reality (AR) headsets includes joint marketing activities.
TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world. The newly introduced bundle consists of the compact Almer Arc 2 AR headset, equipped with TeamViewer’s AR remote support solution xAssist. The flexible subscription model avoids high initial hardware costs for companies and includes services such as free hardware upgrades and easy replacements.
Using this out-of-the-box solution, businesses of all sizes can effortlessly add AR to their frontline worker’s everyday tasks. Staff benefit from increased efficiency as they can work 100% hands-free while having all the necessary information as well as remote expert help available at hand – all provided right in their field of vision by TeamViewer’s industry proven Frontline solution running on the Almer Arc. The combination is tailored to use cases such as aftersales support, remote assistance, and remote training.
The solution has been extensively tested and used in productive industrial working environments already by pilot customers such as Swisscom and Oerlikon. Mei Dent, Chief Product & Technology Officer at TeamViewer, comments: “There is immense potential for efficiency and productivity gains by enhancing the frontline work with digital tools and connecting this huge part of the global workforce to their companies' backend system. Our joint offering with Almer allows companies to explore how Augmented Reality opens new opportunities for business and operations and massively increases the speed of their digitalization efforts.”
Sebastian Beetschen, CEO at Almer, adds: “The partnership with TeamViewer marks an important step for Almer as a company. We've put in extensive effort to ensure that this powerful combination works effortlessly right out of the box. Without much investment, companies can now benefit from a European-made, industry-proven bundle to kickstart their AR journey right away to start digitalizing business-critical processes.”
(Press release / SK)
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