Nexthink reports unprecedented growth in H1 2021

Headquartered in Lausanne and Boston, Nexthink offers digital employee experience (DEX) management software to give IT leaders unparalleled insight into employees’ daily experiences of technology at the device level – freeing IT to progress from reactive problem solving to proactive optimization. Nexthink enables its more than 1,000 customers to provide better digital experiences to more than 13 million employees across the globe.

Over the past months, the company saw unprecedented growth sparked by the increase in hybrid work which created urgency for technology teams to rethink and improve the digital experience. Nexthink accelerated cloud adoption, adding more than 2 million endpoints in H1., thanks to the continued partner growth. 8 out of the top 10 workplace outsourcers have standardized on Nexthink as the preferred DEX solution. Several of which have reached the half a million endpoint mark with Nexthink.

More than revenue 122% growth
The company reported annual recurring revenue growth of 122% compared to the same period last year, a record low gross churn rate of 1.6% and net dollar expansion of 118%. With the latest acceleration, the company also signed more than 50 new customers, of which over 50% came from financial, healthcare & pharmaceuticals and industrial & manufacturing sectors.

The team also expanded by 19% across ten countries in H1, while the R&D team grew by 100% in the past 12 months. Overall, the company has 772 employees worldwide.

Factors for growth
Nexthink attributes this momentum to the billion-dollar valuation which the company reached following the closing of its $180 million Series D financing round led by Permira. The funds are being used to accelerate its innovation, rapid growth and expansion, particularly in the US.

Moreover, the company extended end-to-end experience visibility at the application transaction level that, for the first time, enabled IT teams to go beyond network, sentiment and basic application visibility to deeply analyze and optimize the complete digital experience. It also launched DEX Hub, a destination for IT professionals to share expertise, ideas and pain points, geared to enable individuals to grow their career and skill set in DEX.

(Press release/RAN)