Enterprise Bot secures growth capital

In the advent of Chat GPT different applications of conversational AI has become more omnipresent than ever before. But for some companies, like Enterprise Bot, this advancement allows for advancing its existing solution. The startup has been offering an AI platform that utilises machine learning to power conversational chatbots, email and voice bots to manage customer service queries and provide efficient, responsive client support. The startup has integrated ChatGTP into its patent-pending DocBrain to enhance customer experience while creating new benchmarks in terms of both speed and costs.

“With ChatGPT we can now build conversational AI assistants in a highly automated and sophisticated way with our fast go-live for a retail bot for a German client in just 13 days! This is also transforming how easy it is to scale and maintain conversational AI which has been a big challenge in the past", said Ravina Mutha, Co-founder of Enterprise Bot  

Upgrading its solution is one of the achievements enabling Enterprise Bot to boost its growth. Its global team of 50 full-time employees have grown the company’s customer base across Europe (Switzerland, Germany, Netherlands and the UK), attracting renowned customers such as Generali, SIX, Riverty global, LNER, NS, Assura, Sympany, Weltbild, Abhati Suisse, Swisscom, Cognizant, BSI, Genesys, among others.

To sustain this pace, the startup has secured its first non-dilutive growth credit from UBS. The capital will be used mainly for marketing initiatives and team expansion to accelerate its growth and strengthen its presence in the DACH region. “We will be onboarding sales and marketing experts for better market penetration. From a product perspective we are quite mature especially with our patent pending DocBrain technology and integration to LLMs such as ChatGPT”, says Ravina. The non-dilutive capital adds to the already secured equity capital of CHF 2.5 million from FiveT FinTech, SICTIC and angel investors.

(RAN)