Futurae accelerates its solid growth trajectory

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11.11.2022
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Founded in 2016, Futurae continues to expand into new European markets and record positive results year after year, with over 120 banks, insurers and online retailers using its technology. The ETH spin-off provides user-centric authentication and transaction confirmation solutions that combine trustworthiness and usability. Through its authentication platform, it offers unparalleled security to its customers.

With the increasing number of cyberattacks, there is no denying better online security solutions are required. According to Gartner, about $4.8 trillion will be spent on cybersecurity solutions in 2023, with a 5.1% yearly growth despite inflation. Futurae’s future-proof solutions remain attractive to organizations in financial services, insurance, telecommunications, and health care. In the past year, Futurae has released numerous security features with user-centricity at its core. Some of these features include enhanced Adaptive Account Recovery or Adaptive Authentication.

Futurae has consistently helped customers cut helpdesk operational costs by 40%. For example, by assisting customers to recover accounts alone in just a few seconds instead of seeking help from a call center agent. These features focus on improving the customer experience while incorporating the most advanced security protocols available on the market.

“The customer authentication market is stuck with insecure and unusable solutions that dampen user engagement and break the digital journey. The main driver of our rapid growth, besides the high usability and ease of integration, is the fact that we help our customers to reduce their high support costs massively”, said Sandra Tobler, CEO of Futurae.

In addition to providing authentication and transaction confirmation at its core with extensions for fraud prevention, customer insights, and real-time decision-making, Futurae’s authentication platform adheres to the strictest regulatory and security guidelines. The full range of solutions is offered for Web and Mobile applications, allowing companies to choose between hardware or novel software-based solutions and machine learning-driven anomaly detection. As a result, Futurae’s customers can minimize user interaction, reduce operational costs, fight fraud, and retain clients through a simplified digital experience.

Close collaboration with customers
Futurae collaborates with customers on co-developing solutions. Financial services companies such as Santander Consumer Bank, Qonto (the most prominent French tech company), Viva Wallet (the biggest Greek challenger bank), the Swiss Stock Exchange, and national and cantonal banks use Futurae’s solutions to provide their online services. Other industries include key players like Swisscom (telecom), KPT (insurance), and Migros (retail). Over the past year, more than 120 businesses with users across over 50 countries have selected Futurae as their authentication platform. Building on its presence in Switzerland, Futurae plans to expand into Germany, Austria, Italy, and France.

An award-winning solution
Several third parties have recognized Futurae’s innovative efforts. For example, Futurae made the 2022 Red Herring Europe Top 100 Winners list and was named a Cool Vendor by Gartner and Innovation Challenger by KuppingerCole in their latest Passwordless Report.

Futurae Technologies was co-founded by Sandra Tobler (CEO), Nikolaos Karapanos (CTO) and Claudio Marforio (COO and CPO). Together with a current team of 40 people, the company continues expanding in all functional areas to support growth.

(RAN)

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