Arabian port management and logistics company Gulftainer selects Nexthink

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11.08.2014

Gulftainer has ambitious growth plans. Yesterday the company has announced that it has selected Nexthink through its partner Anzema to support its ambitious growth targets by enhancing its IT infrastructure.

Gulftainer, privately-owned by UAE-based conglomerate Crescent Enterprises, aims to grow its global footprint to reach 35 terminals across 5 continents and handle 18 million TEUs (twenty-foot equivalent units) by 2020. Such an ambitious plan requires secured and streamlined IT operations. With Nexthink, Gulftainer will have complete visibility of its IT environment and will be able to monitor daily changes in the development of its IT activities to ensure safe and efficient port operations and third party logistics. Furthermore, Nexthink will help Gulftainer to reduce the large number of PCs and applications currently being used in its business, thereby offering significant cost savings to the company.

“Real-time analytics from Nexthink brought significant benefits to Gulftainer and facilitated us to establish a more proactive IT support system, that we did not have before,” said Vinay Sharma, Group IT Manager at Gulftainer. “We are able to implement compliance standards, IT governance, application standardization, application use and real-time visibility of our IT infrastructure. Nexthink allows us to strengthen internal security, identify problems quickly and help support teams to provide faster response, lower-cost support while improving end-user satisfaction,” Sharma added.

“At Gulftainer, we prioritize efficiency and security compliance in our Global IT operations,” said Ramesh Shivakumaran, Group Director Business Services at Gulftainer. “To consistently achieve best-in-class performance, our IT infrastructure and endpoints must be permanently available to ensure the continuity of business services delivered to our end-users and customers around the world.”

Ahmed Seleem, Regional Manager at Nexthink said, “An efficient and robust IT infrastructure is crucial for complex operations such as those run by Gulftainer which has a large number of end-users in various locations, such as administration or customs. With Nexthink, Gulftainer has the advantage of being able to monitor each and every IT activity from a single interface in real-time. This offers Gulftainer significant cost savings and reduced downtime, ensuring that its customer service outperforms competitors.”

About Gulftainer
Gulftainer, privately-owned by UAE-based conglomerate Crescent Enterprises, is a rapidly expanding, dynamic ports and logistics company. Gulftainer operates and manages ports and logistics businesses in several countries, including the UAE, Iraq, Pakistan, Brazil, Lebanon, Turkey, Saudi Arabia and the United States. In the UAE, Gulftainer operates four main ports: three on behalf of the Sharjah Port Authority – Sharjah Container Terminal (SCT), Khorfakkan Container Terminal (KCT); and Hamriya Container Terminal (HCT) and one in Ruwais, Abu Dhabi, on behalf of the international plastics solutions company, Borouge.

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